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Customer Complaint Specialist

2 weeks ago

Darwin, Northern Territory, Australia Allianz Australia Full time
About You

We are seeking a highly motivated and organized individual to join our team as a Dispute Resolution Specialist. As a key member of our team, you will play a critical role in maintaining our high standards of customer service and ensuring that our customers receive a positive experience.

To succeed in this role, you will need to possess a strong background in customer complaints, with expertise in conflict resolution and dispute management. You will also require excellent communication skills, both written and verbal, and be able to build strong relationships with customers and colleagues.

In addition to your technical skills, you will need to be adaptable and resilient, thriving in a fast-paced environment, and possess a passion for making a positive impact on customer experiences.