
Senior Finance Services Coordinator
3 days ago
Are you a motivated and experienced professional seeking a new challenge in the finance sector? We are currently looking for a dynamic Support Manager to join our team.
The ideal candidate will have a strong understanding of lender products and policies, with previous experience in packaging loan applications. You will be confident in handling complex applications, including self-employed, company, and trust structures.
As a Support Manager, you will be responsible for providing exceptional support to clients and brokers. Key responsibilities include:
- Initial welcome contact with new and existing clients
- Completing initial serviceability assessments and reviews
- Researching lender policy and options for new scenarios
- Documenting and data collection
- Maintaining and updating the CRM database (MyCRM & HubSpot)
- Post settlement checklist and compliance
- Existing client maintenance where required
- Managing new and existing referral partner relationships
- Assisting with generating new business
This is an excellent opportunity for a highly skilled and organized individual to take on a challenging role and contribute to the growth and success of our organization.
Requirements- Relevant Broking/Loan Support Manager experience (4+ years)
- Experience with submitting complex and self-employed applications (mandatory)
- Ability to read tax returns and financials and transfer data into servicing calculators (mandatory)
- Diverse lender product knowledge
- Full understanding of residential lending
- Understanding of vehicle and commercial finance (preferred but not essential – training can be provided)
We offer a competitive salary structure based on your experience within the industry, flexible work arrangements, and ongoing training and support.
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