Customer Service Professional

2 weeks ago

Sydney, New South Wales, Australia beBeeCustomerService Full time $36,000 - $78,000
Job Summary

We are seeking a skilled and compassionate Customer Service Professional to join our team. In this role, you will be responsible for handling inbound and outbound calls, providing excellent customer service, and working collaboratively with colleagues to achieve shared goals.

About the Role
  • Key Responsibilities:
  • Handle customer inquiries and resolve issues in a timely and professional manner.
  • Work effectively as part of a team to achieve business objectives.
  • Develop strong relationships with customers and colleagues.
  • Continuously improve customer service skills and knowledge to deliver exceptional results.
Requirements
  • Qualifications:
  • A Social Work/Care background is desirable but not essential.
  • Previous administration and/or call centre experience from any background.
  • A caring and empathetic approach to customer interactions.
  • Ability to work in a team and collaborate effectively.
Benefits
  • What We Offer:
  • A supportive team environment that values teamwork and collaboration.
  • Flexible working arrangements, including the option to work from home four days a week after training.
  • A competitive hourly rate of $36.30 plus superannuation.
  • Excellent 1-1 training provided by an experienced management team.

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