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Service Repair Technician

2 months ago

Carole Park, Queensland, Australia Techtronic Industries Full time
{"title": "Service Repair Technician", "content": "Job Summary

We are seeking a skilled Service Repair Technician to join our team at Techtronic Industries. As a Service Repair Technician, you will be responsible for diagnosing and repairing returned products in accordance with the company manufacturer's warranty and ACCC regulations.

Key Responsibilities
  • Dismantling and reassembling products to make a diagnosis.
  • Delivering quality repairs within a timely manner.
  • Diagnosing and troubleshooting faults in power tool products and equipment.
  • Continuously improving the warranty and service processes looking for ways to streamline where possible.
  • Ensuring product is working according to specifications outlined by the manufacturer.
  • Providing support and feedback to service operations, compliance, and quality departments.
  • Performing ad-hoc duties as requested by management.
  • Ensuring compliance with all TTI WHS and company procedures.
Requirements
  • A strong technical/mechanical aptitude and keen interest in repairing electrical products.
  • Strong problem-solving skills.
  • Ability to work to set KPI's and self-manage time.
  • Excellent personal presentation and time management skills.
  • Strong interpersonal skills and computer skills.
About Us

At Techtronic Industries, we are committed to ensuring our people have a great experience. In addition to an exciting and challenging role, we also provide a range of great employee benefits including discounts, social events, and professional development programs.

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