Customer Service Officers Wanted

3 days ago

Townsville, Queensland, Australia beBeeCustomerService Full time $40,000 - $60,000

Are you looking for a challenging role where you can make a difference in the community?

This position as a Customer Service Officer is ideal for someone who enjoys working with people and providing excellent customer service.

In this role, you will be the first point of contact for our customers, ensuring they receive a high-quality experience when interacting with our bus network.

You will be responsible for providing information about ticketing products, educating customers on how to use them, and participating in community engagement programs.

Additionally, you will work closely with your colleagues to enhance passenger and driver safety by maintaining a visible presence onboard buses.

We are seeking applicants with excellent communication skills, conflict resolution skills, and the ability to remain calm under pressure.

If you are a team player who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

As a Customer Service Officer, you will have the chance to work in a fast-paced environment, develop new skills, and contribute to the success of our organization.

We offer a range of benefits, including extensive training and support before deployment, and opportunities for career advancement.

Shortlisted candidates will undergo medical and psychological pre-employment testing and a police background check.

This is a permanent full-time position with a competitive salary and excellent working conditions.

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