Senior Retail Operations Manager

1 week ago

Melbourne, Victoria, Australia beBeeRetail Full time $65,000 - $85,000

Senior Retail Operations Manager

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Take on a pivotal role in the smooth operation of our petrol and convenience store. Your key responsibilities include:

- Assisting the Store Manager in daily operations, including managing staff, inventory, and ensuring compliance with company policies and procedures.
- Leading by example and providing exceptional customer service to create a positive atmosphere for customers.
- Supervising and training staff members to deliver excellent customer service, maintain store cleanliness, and uphold high merchandising standards.
- Handling cash transactions, including opening and closing registers, reconciling cash drawers, and ensuring accuracy in cash handling procedures.
- Managing inventory levels, receiving and processing deliveries, and ensuring proper stock rotation to minimise wastage.
- Collaborating with the Store Manager to analyse sales data, identify trends, and implement strategies to achieve sales targets and maximise profitability.
- Ensuring compliance with health and safety regulations and maintaining a safe working environment for staff and customers.

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Requirements

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- **Proven experience in a retail or convenience store environment, preferably in a supervisory or manager capacity.**:

- Strong leadership skills with the ability to motivate and guide a diverse team.
- Excellent communication and interpersonal skills, with a customer-centric approach.
- Strong organisational and time management skills, with the ability to prioritise tasks and meet deadlines.
- Proficient computer skills, including experience with point-of-sale (POS) systems and inventory management software.
- Knowledge of petrol station operations, including fuel management and safety protocols, is desirable.
- Ability to handle cash transactions accurately and efficiently.

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Benefits

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- Opportunities for career growth and development within a successful and expanding business.
- Supportive and collaborative work environment with a focus on teamwork.
- Employee discounts on store products and services.
- Convenient location with easy access to public transportation and local amenities.

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