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Administration Manager

2 months ago

Melbourne, Victoria, Australia Icon Cancer Centre Australia Full time
About the Role

We are seeking an experienced Administration Manager to join our team at Icon Cancer Centre Australia. As a key member of our administration team, you will be responsible for leading our team in the provision of high-levels of service to our patients, doctors, and clinical teams.

Key Responsibilities
  • Team Leadership: Lead and manage a team of administration staff to ensure the provision of high-quality services to patients and stakeholders.
  • Operational Management: Oversee the day-to-day operations of the administration team, including team management, billing, data entry, and auditing.
  • Customer Service: Provide exceptional customer service to patients, doctors, and other stakeholders, ensuring their needs and expectations are met in a timely and effective manner.
  • Process Improvement: Identify and implement process improvements to enhance the efficiency and effectiveness of the administration team.
  • Training and Development: Provide training and development opportunities to team members to ensure they have the necessary skills and knowledge to perform their roles effectively.
Requirements
  • Leadership Experience: Proven experience in leading a team in a healthcare or administration setting.
  • Operational Management: Experience in managing day-to-day operations in a fast-paced environment.
  • Customer Service: Excellent customer service skills, with the ability to provide a high level of service to patients and stakeholders.
  • Process Improvement: Ability to identify and implement process improvements to enhance efficiency and effectiveness.
  • Training and Development: Experience in providing training and development opportunities to team members.
About Us

Icon Cancer Centre Australia is a leading provider of cancer care services, with a commitment to delivering exceptional patient care and outcomes. We are a dynamic and growing organization, with a strong focus on innovation and excellence.

We offer a range of benefits to our employees, including competitive remuneration, professional development opportunities, and a supportive and inclusive work environment.