Digital Infrastructure Expert

1 week ago

Brisbane, Queensland, Australia beBeeInfrastructure Full time $46,394 - $52,125
Infrastructure Support SpecialistJob Description:The role of a 3rd line infrastructure analyst is crucial in supporting the institution's IT infrastructure. This position serves as a key escalation point for complex technical issues and ensures the continuity of digital services across the organization.Key Responsibilities:
  • Provide infrastructure support in a high-complexity environment, diagnosing and resolving incidents, and implementing service improvements.
  • Collaborate with teams to deliver reliable, secure, and scalable IT services.
  • Support both on-premises and cloud-based infrastructure and contribute to cybersecurity posture through monitoring, patching, and incident response.
  • Act as a technical ambassador, delivering high-quality support and guidance to stakeholders and staff.
Requirements:
  • Experience providing 3rd line infrastructure support in a complex environment.
  • A positive approach and passion for supporting internal customers with technical needs.

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