
Chief Customer Experience Officer
18 hours ago
We are seeking a Customer Service Manager to lead our Retail Banking team in Mackay. This role is responsible for day-to-day operations, coaching and motivating Customer Service Officers, and supporting the Executive Branch Manager in developing the team to deliver outstanding customer experiences.
Main Responsibilities- Manage branch operations and uphold service excellence.
- Coach and motivate Customer Service Officers.
- Drive operational compliance and risk management through iSMART processes.
- Champion proactive customer engagement strategies.
- Identify and close knowledge gaps within the team.
- Foster a culture of continuous development and align team performance with company values.
- Natural leader with a passion for helping customers achieve their financial goals.
- Experience in financial services, lending, or commercial banking.
- Strong understanding of the Banking Code of Practice and financial sector compliance.
- Exceptional customer service and relationship-building skills.
- Problem-solving ability with a bias toward thoughtful, risk-aware solutions.
This is an opportunity to lead with heart, drive results, and shape the future of customer service in Mackay.
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Chief Wellbeing Officer
4 weeks ago
Mackay, Queensland, Australia CQUniversity Full timeFixed-Term (5 Years), Full-Time Student Success Division CQUniversity Melbourne, Sydney, Rockhampton, Mackay or Bundaberg (Other CQUniversity Location by negotiation excl SEQ Region) (Relocation support available) Attractive remuneration package Join an organisation with an unbreakable belief that quality education, training and research should be available...
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Chief Protection Officer
5 days ago
Mackay, Queensland, Australia beBeeProtection Full time $90,000 - $120,000Job OverviewWe are seeking a highly skilled Chief Protection Officer to oversee operations and drive profitable growth in the Mackay and Rockhampton regions.This role is ideal for results-driven leaders who excel in both operational efficiency and business expansion, ensuring that our security services across Queensland continue to thrive.About the RoleThis...
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Chief Wellbeing Officer
4 weeks ago
Mackay, Queensland, Australia CQUniversity Full timeFixed-Term (5 Years), Full-TimeStudent Success DivisionCQUniversity Melbourne, Sydney, Rockhampton, Mackay or Bundaberg (Other CQUniversity Location by negotiation excl SEQ Region) (Relocation support available)Attractive remuneration packageJoin an organisation with an unbreakable belief that quality education, training and research should be available to...
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Customer Experience Ambassador
2 days ago
Mackay, Queensland, Australia beBeeCustomerService Full time $82,236 - $118,194Customer Service PositionWe are seeking a Customer Service professional to deliver exceptional customer experiences and play a vital role in making their car hire experience unforgettable.
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Customer Experience Ambassador
2 hours ago
Mackay, Queensland, Australia beBeeCustomerExperience Full time $48,000 - $63,000Customer Experience AssociateWe are seeking a charismatic Customer Assistant to join our team in Mackay, Australia. As a key member of our retail staff, you will be responsible for delivering exceptional customer experiences and helping us achieve our goals.Key ResponsibilitiesProvide outstanding customer service, ensuring every interaction leaves customers...
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Customer Experience Ambassador
2 days ago
Mackay, Queensland, Australia beBeeCustomer Full time $40,000 - $80,000Are you passionate about delivering exceptional customer experiences? This is an exciting opportunity to join our team as a Customer Service Representative and make a real difference in the lives of our customers.You will be the face of our brand, interacting with customers at the rental counter, completing rental bookings and responding to general customer...
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Visitor Experience Officer
4 weeks ago
Mackay, Queensland, Australia Mackay Regional Council Full timeVisitor Experience Officer – Sarina Sugar ShedAre you thrilled about tourism and ready to spice up your career? Dive into the world of sweet experiences at Sarina Sugar Shed, an acclaimed food tourism experience in the heart of Queensland's sugar cane country. We're on the lookout for a dynamo to join us as a Casual Visitor Experience Officer, where every...
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Customer Experience Specialist
2 hours ago
Mackay, Queensland, Australia beBeeCustomer Full time $35,000 - $55,000At Repco, we strive to deliver exceptional customer experiences across all touchpoints.As a Retail Assistant, you will play a vital role in ensuring that every customer has a positive interaction with our brand.Safety Focus: Prioritize your own safety and the safety of your colleagues and customers at all times.Provide genuine service and create moments that...
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Customer Experience Coordinator
2 days ago
Mackay, Queensland, Australia beBeeCustomerService Full time $55,000 - $73,000Job Title: Customer Service ManagerThis role encompasses a diverse array of responsibilities, with a primary focus on delivering exceptional customer service experiences through effective team management and interpersonal skills.
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Exceptional Customer Experience Leader
2 hours ago
Mackay, Queensland, Australia beBeeCustomerService Full time $45,000 - $65,000Customer Service Manager Job Description">Job Title: Customer Service ManagerDescriptionWe are seeking a skilled and experienced customer service professional to lead our team in delivering exceptional customer experiences. As a Customer Service Manager, you will be responsible for managing the day-to-day activities of our reception team, ensuring that...