Hotel Service Management Professional

1 week ago

Gold Coast, Queensland, Australia beBeeCustomerService Full time $76,515 - $85,000
Hotel Service Manager Job Opportunity

We are seeking a highly skilled professional to join our team as Hotel Service Manager.

About the Role:

This is an excellent opportunity for someone who is passionate about delivering exceptional customer service and has strong leadership skills.

  • Provide support, leadership and guidance to the Front Office overnight team.
  • Coordinate the work flow of the front office night team to ensure that the front office is covered at all times.
  • Provide passionate, knowledgeable and friendly service to external and internal guests at all times.
  • Complete property specific night audit procedures.
  • Carry out floor checks, where possible.

The successful candidate will have a proven track record in a similar role and possess excellent communication and problem-solving skills.

Responsibilities:

The key responsibilities of this role include:

  • Supervising and supporting Front Office Team Members to ensure high levels of customer service are maintained.
  • Ensuring effective communication between departments and management.
  • Coordinating and managing day-to-day operations of the Front Office.
  • Leading by example in providing exceptional customer service and ensuring a positive guest experience.
Requirements:

To be considered for this role, you will need to have:

  • A minimum of 2 years' experience in a similar role.
  • Proven leadership skills and ability to motivate a team.
  • Excellent communication and problem-solving skills.
  • A passion for delivering exceptional customer service.
What We Offer:

We offer a competitive salary and benefits package, including:

  • Opportunities for career development and advancement.
  • A supportive and dynamic work environment.
  • A comprehensive training program to help you succeed in your role.

If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, please submit your application today.

  • Gaming Manager The Wattle Hotel

    2 weeks ago

    Gold Coast, Queensland, Australia Redcape Hotel Group Full time

    **About the role**Redcape Hotel Group is currently seeking a passionate and caring hospitality professional to join The Wattle Hotel's Leadership Team as our Gaming Manager. You would assist the Venue Leadership Team to successfully lead & operate the Hotel's Gaming Room in a hands-on role that combines both FOH and BOH duties.Please note, previous...

  • Luxury Hotel Service Professional

    1 week ago

    Gold Coast, Queensland, Australia beBeeService Full time $50,000 - $70,000

    Job OpportunityWe are seeking a highly skilled and motivated Luxury Hotel Service Professional to join our team. As the face of our hotel, you will provide exceptional service to guests and ensure their stay is nothing short of perfect.This high-energy role requires efficiency, attention to detail, and excellent communication skills. If you have experience...

  • Hotel Services Manager

    1 week ago

    Gold Coast, Queensland, Australia Wow Stay Full time

    **Wow Stay** is a holiday accommodation provider in the Gold Coast, offering high-quality guest experiences in self-contained apartments. We pride ourselves on delivering exceptional service and ensuring our guests enjoy a seamless and memorable stay.We are looking for an experienced and motivated **Hotel Service Manager** to oversee guest services,...

  • Hotel Manager

    7 days ago

    Gold Coast, Queensland, Australia Waymark Hotels Full time

    The Cooly Hotel is on the lookout for a skilled and experienced Hotel Manager to join our team If you're passionate about hospitality and eager to work in a vibrant and dynamic venue, this is the perfect opportunity for you. With live performances and entertainment every week, no two days are ever the same at the Cooly Hotel.**About Us**:The Cooly Hotel is...

  • Hotel Services

    3 weeks ago

    Gold Coast, Queensland, Australia Infinite Aged Care Full time

    Join to apply for the Hotel Services - Servery role at Infinite Aged Care3 days ago Be among the first 25 applicantsJoin to apply for the Hotel Services - Servery role at Infinite Aged CareThe OpportunityThe OpportunityAt Infinite Aged Care, our Hospitality Assistants play a key role in meeting our residents' daily needs. Reporting to the Head Chef, you will...

  • Service Hotel Director

    2 weeks ago

    Gold Coast, Queensland, Australia beBeeLeadership Full time $76,515 - $85,000

    Hotel Service Manager Position OverviewWe are seeking an experienced and motivated professional to fill a leadership role within our hotel operations.This position requires a high level of personal presentation as well as excellent communication and interpersonal skills.Key Responsibilities:Lead the Front Office team and provide guidance and support where...

  • Hotel Service Manager

    2 weeks ago

    Gold Coast, Queensland, Australia ENNISMORE Full time

    OverviewAccor is a world leader in the hotel industry, present in 110 countries, with more than 5,000 hotels and 10,000 restaurants and bars. The group deploys an integrated hotel ecosystem that is among the most diversified in the sector, notably associating luxury and high-end brands, mid-range and economic offers, exclusive lifestyle concepts, venues for...

  • Hotel Service Manager

    2 weeks ago

    Gold Coast, Queensland, Australia RAFFLES Full time

    OverviewAccor is a world leader in the hotel industry, present in 110 countries, with more than 5,000 hotels and 10,000 restaurants and bars. The group deploys an integrated hotel ecosystem that is among the most diversified in the sector, notably associating luxury and high-end brands, mid-range and economic offers, exclusive lifestyle concepts, venues for...

  • Hotel Service Manager

    2 weeks ago

    Gold Coast, Queensland, Australia ORIENT EXPRESS Full time

    OverviewCompany DescriptionAccor is a world leader in the hotel industry, present in 110 countries, with more than 5,000 hotels and 10,000 restaurants and bars. The group deploys an integrated hotel ecosystem that is among the most diversified in the sector, notably associating luxury and high-end brands, mid-range and economic offers, exclusive lifestyle...

  • Hotel Service Manager

    2 weeks ago

    Gold Coast, Queensland, Australia ORIENT EXPRESS Full time

    OverviewCompany DescriptionAccor is a world leader in the hotel industry, present in 110 countries, with more than 5,000 hotels and 10,000 restaurants and bars. The group deploys an integrated hotel ecosystem that is among the most diversified in the sector, notably associating luxury and high-end brands, mid-range and economic offers, exclusive lifestyle...