Client Relationship Manager
1 day ago
The Client Partner plays a pivotal role in driving sales growth and fostering enduring client relationships. This role is responsible for strategizing, planning, and executing sales strategies tailored to specific major/regional accounts, with a focus on relationship cultivation, opportunity identification, and account management.
Key Responsibilities:- Maintain high levels of customer satisfaction through effective account management and timely resolution of issues.
- Meet or exceed sales targets set for individual accounts or territories.
- Increase revenue from existing accounts through upselling, cross-selling, and new business development.
- Effectively manage the sales pipeline by identifying and qualifying opportunities, and progressing them through the sales cycle.
- Retain existing clients by building strong relationships, understanding their needs, and delivering value-added solutions.
- Develop and execute strategic account plans to maximize opportunities and mitigate risks.
- Monitor competitor activities and market trends to identify opportunities and threats, and adjust strategies accordingly.
- Solicit feedback from clients and internal stakeholders to continuously improve service delivery and offerings.
- Demonstrated experience in managing large and complex client accounts, including relationship building, contract negotiation, and account growth strategies.
- Proven track record of achieving revenue targets, identifying market opportunities, and developing innovative sales strategies to drive revenue growth.
- Deep understanding of the industry, market trends, and competitive landscape. Strong knowledge of the company's products or services and their applications.
- Ability to think strategically and develop comprehensive account plans to achieve sales targets and drive business growth. Experience in strategic account planning and execution is beneficial.
- Strong presentation and negotiation skills, with experience in preparing and delivering compelling sales presentations, proposals, and contracts. The ability to articulate product value propositions and negotiate favorable terms is essential.
We are Australia's number one and most influential media organisation with more than 150 prestige brands across news, sport and lifestyle. Each month more than 17 million Australians choose to consume news and information from our digital and print products – more than any other media group in Australia.
We are passionate, creative and dynamic. We offer a fast-paced environment that encourages individuals to take control of their future and challenge themselves in ever-changing fields.
We are committed to diversity, equity and inclusion. We encourage people of all ages, backgrounds, races, cultures, religions, sexual orientations, abilities and gender identities to apply. Inclusion is important to us and we want everyone at News to bring their whole-selves to work.
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