Resident Field Service Technician

2 weeks ago


Burnie, Tasmania, Australia Hitachi Construction Machinery Full time

The Opportunity

We are seeking an experienced diesel mechanic to join our field service team in Northern Tasmania. Reporting to the Service Manager, you will provide diagnostic, repair, and maintenance services to our customers' equipment.

You will also be responsible for:

  • Autonomously working from your home in Northern Tasmania.
  • Providing onsite technical support on Hitachi equipment, including diagnostics, repair, and maintenance.
  • Conducting basic failure analysis and identifying specific modes of failure.
  • Providing exceptional customer service to our customers.
  • Ensuring your work sites are kept tidy and all paperwork is up to date.
  • Conducting your work in compliance with all quality and safety standards and procedures.

To be successful in this role:

  • Minimum Certificate III in a Mobile Plant Technology or equivalent discipline (Diesel Mechanic).
  • Commercial Vehicle trades will also be considered.
  • Previous experience with the assembly, overhaul, repair, and servicing of mechanical and hydraulic components on construction and/or mining equipment.
  • Ability to work autonomously and proactively solve technical issues.
  • Excellent interpersonal, communication skills, and customer service etiquette.
  • An uncompromising commitment to quality workmanship and safety policies and procedures.

Benefits – What's in it for you?

  • A competitive hourly rate + potential overtime + the potential to earn bi-annual bonuses.
  • Genuine life/work balance working on a Monday to Friday roster with potential weekend work.
  • Rewarding employee benefits on a range of goods and services with exclusive staff discounts.
  • Permanent Full Time Position in a leading OEM with long term job security.
  • OEM training and opportunities for upskilling with access to the latest technologies.
  • Supportive mentors who value your input in finding new and improved ways to achieving success.

At Hitachi, we value our people and work towards providing guidance on your career path towards a rewarding and successful experience. We are proud to be an Equal Opportunity Employer who recruits based on merit and capabilities.



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