Customer Service Team Leadership Role

2 weeks ago

Perth, Western Australia beBeeLeadership Full time $90,000 - $120,000
Residential Customer Service Team Leader Opportunity

This is an exciting chance for a skilled and people-focused professional to take on a leadership role in our residential customer service team.

Key Responsibilities:
  • Lead, develop, and coach your team members to enhance performance and succession planning.
  • Oversee a medium to large team, collaborating with other leaders to meet organisational goals.
  • Manage team productivity, working closely with staff to achieve targets.
  • Plan resource requirements within the team.
  • Contribute to improving regular procedures and support systems.
About Us

We are an Australian operated telecommunications company based in Victoria. We provide nbn subscription plans and bundles to residential homes, small businesses, and corporate clients.

What We Offer
  • 26 weeks paid parental leave for both primary and secondary caregivers (in addition to any government-paid leave).
  • Discounted internet up to the value of 109 per month.
  • 20% off our Mobile services.
  • Flexible working arrangements, Employee Assistance Program (EAP), discounts with big names like Specsavers, HCF, and many more.
  • Celebrating employee achievements With monthly rewards and recognition.
  • Internal training and resources for employees to continue learning, growing, and achieving their career goals.
Requirements:
  • Experience in the telco industry is beneficial, but we value transferable skills equally.
  • Clear and approachable communication.
  • Effective leadership abilities.
  • Familiarity with customer service principles.
  • Proficient computer skills.

  • Customer Experience Leadership Role

    14 hours ago

    Perth, Western Australia beBeeCoaching Full time $120,000 - $150,000

    Empower Customer Success as a Coaching LeaderAchieve exceptional customer outcomes as our Coach, empowering colleagues through expertise and driving outstanding service.Key Responsibilities:Upskill and enhance capability to drive customer excellence through coaching and mentoringCollaborate with leaders and team members to embed best-practice coaching,...

  • Healthcare Leadership Role

    14 hours ago

    Perth, Western Australia beBeeLeadership Full time $96,000 - $124,000

    Job Title: Allied Health Team LeadWe are seeking a motivated and experienced Allied Health Team Leader to lead our multidisciplinary team in delivering exceptional occupational rehabilitation services across Western Australia.This is an exciting opportunity for a driven leader to step into a supportive environment during a key period of growth and...

  • Customer Service Team Lead

    2 weeks ago

    Perth, Western Australia beBeeLeadership Full time $91,144 - $106,173

    Customer Service Team LeadWe are seeking a Customer Service Team Lead to join our team. This is an exciting opportunity for a motivated and people-focused individual to lead a team of customer service professionals.The ideal candidate will have experience in leading teams, driving performance, and developing staff. They will be able to communicate...

  • Leadership Role

    14 hours ago

    Perth, Western Australia beBeeProcurement Full time $150,000 - $180,000

    Job OverviewThe position of Contracts and Procurement Services Leader involves leading and growing a team responsible for the pursuit and delivery of procurement services to clients on complex projects.Main ResponsibilitiesLead the growth and development of the team, utilizing client processes, systems and procedures for the delivery of contracts and...

  • Customer Service Team Lead

    16 hours ago

    Perth, Western Australia beBeeCustomer Full time $86,400 - $102,400

    Job OverviewWe are seeking a highly motivated and experienced leader to manage our customer service team in Perth Airport Branch.Key Responsibilities:Lead and coach a high-performing team to provide proactive and responsive customer support.Plan, prioritize, resource, and delegate work tasks to ensure efficient department functioning while maintaining high...

  • Senior Podiatrist Leadership Role

    17 hours ago

    Perth, Western Australia beBeeLeadership Full time $110,000 - $130,000

    Senior Podiatrist Leadership OpportunityThis is an exciting opportunity to join a multidisciplinary clinic as a Senior Podiatrist. You will take on a senior clinical role, focusing on musculoskeletal, biomechanics, orthotic prescription, and nail surgery.Key Responsibilities:Take a senior clinical role with a caseload focused on musculoskeletal,...

  • Residential Customer Service Team Manager

    2 weeks ago

    Perth, Western Australia Aussie Broadband Limited Full time

    Residential Customer Service Team Manager page is loadedResidential Customer Service Team ManagerApply locations Burswood time type Full time posted on Posted 5 Days Ago job requisition id JR101953 We're offering a fantastic permanent, full-time opportunity for a motivated and people-focused leader to join us as a Residential Customer Service Team Manager at...

  • Residential Customer Service Team Manager

    2 weeks ago

    Perth, Western Australia Aussie Broadband Full time

    Residential Customer Service Team ManagerJoin to apply for the Residential Customer Service Team Manager role at Aussie BroadbandResidential Customer Service Team Manager3 days ago Be among the first 25 applicantsJoin to apply for the Residential Customer Service Team Manager role at Aussie BroadbandWe're offering a fantastic permanent, full-time opportunity...

  • Residential Customer Service Team Manager

    7 hours ago

    Perth, Western Australia Aussie Broadband Full time

    Residential Customer Service Team ManagerJoin to apply for the Residential Customer Service Team Manager role at Aussie BroadbandResidential Customer Service Team Manager3 days ago Be among the first 25 applicantsJoin to apply for the Residential Customer Service Team Manager role at Aussie BroadbandWe're offering a fantastic permanent, full-time opportunity...

  • Ambitious Customer Service Team Member

    2 weeks ago

    Perth, Western Australia beBeeCustomer Full time $40,000 - $60,000

    Job Title: Ambitious Customer Service Team Member Job Overview:Are you a customer-obsessed individual with exceptional communication skills and a friendly personality? Do you thrive in fast-paced retail environments and enjoy working collaboratively as part of a team? Key Responsibilities:We're seeking a dynamic team member to join our team, responsible...