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Office Manager
3 weeks ago
A highly organized and efficient medical receptionist is required to provide exceptional patient care in a dynamic environment.
- Patient Management:
- Manage patient interactions, answer phone calls, schedule appointments, maintain customer accounts, and provide general information
- Maintenance of the Best Practice Patient Database:
- Ensure accurate and timely updates to patient records
- Payment Processing:
- Process and receipt payments using TYRO, DVA, Workcover, and Medicare billing systems
- Facility Maintenance:
- Contribute to the upkeep of the reception area and doctors' consulting rooms
To be successful in this role, you will need:
- Minimum 12 months experience as a medical receptionist
- Experience with Best Practice software is preferred
- Familiarity with payment processing systems is essential
- Ability to maintain patient confidentiality and handle sensitive information with discretion
- Excellent communication and interpersonal skills are required
- Reliability and punctuality are essential for maintaining a high level of service delivery
We support Australian doctors to maintain ownership of medical clinics for the benefit of the profession.
