NDIS Service Coordinator

2 weeks ago

Sydney, New South Wales, Australia beBeeSupport Full time $66,830 - $81,681
About the Role

The NDIS Support Coordinator plays a vital role in facilitating high-quality services for individuals with disabilities. As a key member of our team, you will be responsible for documenting evidence of progress against an individual's service and support schedule.

Key Responsibilities:
  • Undertake comprehensive participant assessments and planning by assessing, monitoring, and reviewing the needs of the participant.
  • Develop and manage participant service schedules, including service planning, confirmation, and short notice placements and cancellations.
  • Manage day-to-day activities of the service, ensuring seamless execution and effective communication with stakeholders.
  • Monitor participant budgets in accordance with program guidelines, ensuring financial prudence and transparency.
  • Liaise with key stakeholders – both internally and externally – to ensure smooth coordination and effective service delivery.
  • Research, assess, and source a variety of mainstream, community, informal, and provider options to meet the diverse needs of participants.
  • Present preferred options or providers to the participant and/or plan nominee, facilitating informed decision-making.
  • Negotiate services and prices for any quotable supports, ensuring value for money and optimal outcomes.
  • Organize assessments as required, determining the nature and type of funding needed to support participants effectively.
  • Calculate the budget for each support type and advise relevant plan managers of the breakdown of funds, promoting transparency and accountability.
  • Liaise with plan managers to establish the appropriate claim categories and attribute the correct amount of funds, ensuring accurate reimbursement.
  • Assist participants to prepare for their plan review by collaborating to assess achievement of goals and ensuring they obtain value for money from their plan.

This is a challenging yet rewarding role that requires strong organisational skills, effective communication, and a passion for delivering exceptional service to individuals with disabilities.

Required Skills and Qualifications
  • Relevant qualifications in social work, disability services, or a related field.
  • Strong knowledge of NDIS policies and procedures.
  • Excellent communication and interpersonal skills.
  • Able to work independently and as part of a team.
  • Highly organised with excellent time management skills.
  • Ability to maintain confidentiality and handle sensitive information.

Applicants must possess a valid driver's license and be willing to travel occasionally. A commitment to ongoing learning and professional development is also essential for this role.

Benefits

This role offers a competitive salary package, including:

  • Market-based salary.
  • Opportunities for professional growth and development.
  • A supportive and collaborative work environment.
  • Flexible working arrangements (subject to business needs).

We are committed to providing a safe and inclusive workplace for all staff members. If you are passionate about delivering exceptional service to individuals with disabilities and have the necessary skills and experience, please apply for this exciting opportunity.

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