Experience Customer Service Specialist

2 days ago

Perth, Western Australia beBeeCustomer Full time $90,000 - $120,000
Unlock Your Potential as a Customer Experience Specialist

This is an exciting opportunity to join our team as a Customer Experience Specialist, where you will be responsible for delivering exceptional customer service and support.

As a key member of our team, you will work closely with customers to understand their needs and provide tailored solutions to meet their requirements.

You will also be responsible for identifying opportunities to improve customer satisfaction and loyalty, and implementing initiatives to drive business growth.

The ideal candidate will have excellent communication and interpersonal skills, and the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Provide exceptional customer service and support via phone, email, and other channels
  • Work closely with customers to understand their needs and provide tailored solutions
  • Identify opportunities to improve customer satisfaction and loyalty, and implement initiatives to drive business growth
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Proven track record of delivering exceptional customer service and support
  • Familiarity with Microsoft 365, Windows environments, and networking basics
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

Our team is dedicated to providing exceptional customer service, and we are looking for someone who shares our passion and values.

If you are a motivated and customer-focused individual who is looking for a new challenge, please apply today

Important

Applications must be from candidates living in or close to West Perth, WA.

Unlock Job Insights

Salary match Number of applicants Skills match

Your application will include the following questions:

  • Which of the following statements best describes your right to work in Australia?
  • How many years' experience do you have as a Customer Success Manager?
  • Do you have customer service experience?

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