Program Manager CYF

3 weeks ago

Geelong, Victoria, Australia Life Without Barriers Full time
About the Role

We are seeking an experienced Program Manager to join our Child, Youth and Family Service (CYF) team in Victoria. The successful candidate will be responsible for cultivating a culture of service excellence and continuous improvement within CYF Victoria, enabling our clients to achieve their highest potential.

Key Responsibilities
  • Lead a therapeutic approach providing stable and ongoing support to children and young people throughout their care journey.
  • Assist with recruitment, support and retain a qualified and motivated team that supports the culture, values and business objectives of LWB.
  • Undertake CIMS case reviews and oversee the reporting and tracking of our reporting requirements to Department of Families, Fairness and Housing (DFFH).
  • Assist Operations team with the implementation of the new Worker Carer and Employment Scheme (WCES).
  • Coordinate the key deliverables and support Operations teams to have oversight of these.
  • Assist the Family Based Care and Residential Service, ensuring compliance with legislation, standards, contractual requirements, and internal policy.
  • Ensure delivery of program services in accordance with program budget, local business plans and in line with client needs and plans.
  • Ensure a consistent standard of quality is delivered for program in accordance with regulations prescribed in relevant legislation and funding agency standards.
  • Manage risks and issues arising in the course of service management.
  • Contribute positively to strategies relating to Compliance, Cultural Confidence, and Continuous Improvement.
  • Collaborate with key stakeholders to conduct in-depth root cause analysis into service delivery challenges, working in tandem with relevant business support units to devise and execute action plans that address and rectify these issues.
Requirements
  • Demonstrated experience working with individuals, families and communities from a strength-based, culturally appropriate perspective that are part of the out of home care sector.
  • Demonstrated experience in working within a multi-disciplinary team.
  • Demonstrated experience in managing competing priorities and to deliver high quality outcomes within agreed timeframes.
  • A demonstrated commitment to the care and protection of clients.
  • Demonstrated understanding of impact of trauma and attachment on children and young people and complex behaviours.
  • Demonstrated experience in team leadership and management.
  • Demonstrated ability to manage services and programs within a budget.
Essential Criteria
  • A degree qualification in Human Services or similar.
  • Significant experience in the child protection and out of home care sector.
  • Strong coordination, leadership and peer support skills.
  • Highly developed critical thinking and reflective practice skills.
  • High level communication, influencing, liaison, negotiation and mediation skills.
  • Current Drivers Licence.
About Life Without Barriers

Life Without Barriers is a leading social purpose organisation of 8,000 employees working in more than 500 communities across Australia. We support children, young people and families, people with disability, older people and people with mental illness. We work with people who are homeless and refugees and asylum seekers. Join a community of people dedicated to breaking down barriers.

Benefits
  • An attractive remuneration package.
  • Onsite shared parking options and work from home flexibility.
  • Supportive team environment.
  • Salary packaging tax benefits, meal entertainment benefit, novated leasing and more.
  • Growing organisation with great career opportunities.
  • Monthly RDO.

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