Retail Operations Manager

2 weeks ago


Canberra, ACT, Australia Knight Frank Full time

About Knight Frank:

We're a global property powerhouse dedicated to providing our clients the best advice across commercial and residential property transactional and advisory services.

As part of our team, you'll be empowered to think differently about how we can make a positive impact as a firm.

The Role:

This exciting opportunity is for a Retail Operations Manager to oversee the day-to-day site operations of the Cooleman Court shopping centre in Canberra.

You will have previous exposure to operations or facilities management, preferably in a prior knowledge of shopping centre or retailer environments.

Key Responsibilities:

  • Develop and manage Planned Preventive Maintenance Programs
  • Maintain high-standard asset presentation
  • Manage day-to-day operations, risk, compliance, contractor management, tenancy design, capital works and budget coordination
  • Provide recommendations for improving maintenance and operational efficiencies
  • Conduct regular inspections of the entire property
  • Support centre managers in preparing annual operating and capital budgets
  • Ensure Emergency Evacuation Training and Procedures comply with regulations
  • Assist in driving sustainability goals including waste / recycling, energy, and water efficiencies
  • Focus on partnership collaboration and relationships management with contractors, tenants and clients

What You'll Need:

  • Minimum 3 years experience in commercial/retail/industrial (as required) facilities and/or property industry
  • Trade qualification preferable, or significant work experience and demonstrated success in a similar role or related industry
  • Valid driver's licence for performance of duties
  • Solid understanding of all facets of Facilities Management
  • Excellent written and oral communication skills

What's in it for You:

  • Competitive salary package ($120,000 - $150,000 AUD)
  • Career development opportunities such as mentoring, leadership education training, and study leave
  • Generous parental scheme and superannuation benefits
  • Birthday leave, cultural swap days, wellness days, and additional leave
  • Paid volunteer days to support affiliated charities
  • Access to corporate discounts and lifestyle benefits through 'The Vault'
  • Subsidised private health insurance excess

Knight Frank: A Great Place to Work:

We encourage applications from people of all backgrounds and abilities. We believe every person and situation is unique, so we look at each application individually. Please note that if you are successful in securing a role, you will be subject to police checks as part of our standard recruitment process. Applicants with Australian working rights need only apply.



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