Strategic Customer Advisor

1 week ago

Sydney, New South Wales, Australia beBeeAdvocate Full time $90,000 - $150,000

Job Role:

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  • ">
  • Strategic Customer Advisor:">

As a trusted expert in our Solutions Engineering team, you will guide customers through their technical journey.

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Key Responsibilities:

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  • Technical Leadership:">

Drive pre-sales opportunities by building strong relationships with customer technical teams and advocating for Atlassian solutions.

">">Customer Advocacy:">

Position our solutions effectively to meet customer objectives, highlighting technical differentiators.

">">Empathy and Understanding:">

Develop empathy to comprehend customer pain points and technical challenges.

">">Continuous Learning:">

Stay updated on changes and discover new ways to enhance your knowledge of products, technology, and customers.

">">Business Outcomes:">

Own and drive business and sales outcomes, contributing to revenue targets.

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Requirements:

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  • ">
  • Experience with Enterprise sales cycles, understanding deal dynamics and value selling.">
  • 3+ Years of Experience working with Enterprise Customers in a pre-sales, consulting or customer-facing capacity.">
  • Ability to collaborate with prospects, channel partners, and sales teams to provide winning solutions.">
  • Technical expertise or experience in working with technology.">
  • Comfortable in a multi-functional context, engaging with executives or technical audiences.">
  • Familiarity with Collaboration, Scaled Agile, ITSM, or DevOps solution spaces is a plus.">
  • Experience working with South East Asian customers beneficial and proficiency in Vietnamese language is required.">
  • Knowledge of software development, deployment, and maintenance.">
  • Prior use of Atlassian products advantageous.">
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What We Offer:

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We provide a comprehensive package of benefits and perks designed to support your career growth, wellbeing, and community involvement. Our offerings include health resources, volunteer days, and more.

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