Experienced Customer Service Representative

2 weeks ago

Melbourne, Victoria, Australia beBeeCustomer Full time $80,000 - $130,000

Delivering Exceptional Customer Experience

The Retail Banking Services team strives to provide seamless banking experiences for over 10 million personal and small business customers.

As a key figure in our customer-facing operations, you will be the public ambassador of our brand, delivering top-notch service and supporting customers with their overall banking needs.

  • You will engage in in-depth conversations with every customer to understand their financial goals and objectives.
  • You will provide expert support to customers with inquiries, account maintenance, and applications for credit products.
  • You will conduct Financial Health Checks to assess customers' financial situations and identify areas for improvement.
  • You will present options to customers through education and demonstration of our in-branch technology and digital banking solutions.
  • You will employ problem-solving skills to provide effective solutions while championing our processes and procedures.

We are seeking an individual with a proven track record of delivering exceptional customer service, excellent communication skills, and the ability to articulate complex financial concepts in a clear manner.

If this role aligns with your experience and career aspirations, we invite you to apply today and embark on a career journey that enhances the financial well-being and lives of our customers.

Key Qualifications:

  • Proven experience in delivering exceptional customer service
  • Excellent communication and interpersonal skills
  • Ability to articulate complex financial concepts

What We Offer:

  • A dynamic and supportive work environment
  • Ongoing training and development opportunities
  • The chance to make a real impact in the lives of our customers

Why Choose Us:

  • We are committed to excellence and innovation
  • We value diversity and inclusion
  • We offer a competitive salary and benefits package

  • Customer Service Representative

    2 weeks ago

    Melbourne, Victoria, Australia beBeeCustomer Full time $55,000 - $70,000

    Customer Service RepresentativeWe are seeking a highly skilled and experienced Customer Service Representative to join our team. The successful candidate will be responsible for providing exceptional customer service, responding to customer inquiries, and ensuring prompt communication on enrolment.This role involves high-level administration support for the...

  • Customer Service Representative

    5 days ago

    Melbourne, Victoria, Australia beBeeService Full time $43,200 - $72,000

    Customer Service RepresentativeWe are seeking an experienced Customer Service Representative to join our team in Melbourne. This is a fantastic opportunity for someone who enjoys working with people and providing exceptional customer service.The role involves managing guest relationships from check-in to departure, ensuring a seamless experience for our...

  • Customer Service Representative

    1 week ago

    Melbourne, Victoria, Australia beBeeCustomerService Full time $55,000 - $70,000

    **Job Title:** Customer Service RepresentativeAbout the Role:We are seeking a skilled and friendly customer service representative to join our team. As a customer service representative, you will be responsible for delivering exceptional customer experiences through various communication channels.Responsibilities:Handle high volumes of customer inquiries in...

  • Customer Service Representative

    2 days ago

    Melbourne, Victoria, Australia beBeeCashier Full time $25,200 - $36,000

    Customer Service Representative JobWe are seeking an experienced Customer Service Representative to join our team in a casual role. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Cash Management: You will be responsible for accurately managing cash...

  • Customer Service Representative

    5 days ago

    Melbourne, Victoria, Australia beBeeCustomerService Full time $55,000 - $70,000

    Customer Service Representative JobWe are seeking an experienced customer service representative to provide exceptional support to our clients.The ideal candidate will have a strong background in logistics and transportation, with excellent communication and interpersonal skills. They will be responsible for handling customer inquiries, resolving issues, and...

  • Customer Service Representative

    4 days ago

    Melbourne, Victoria, Australia beBeeRetail Full time $4,200 - $34,560

    Customer Service RepresentativeWe are seeking a passionate and experienced retail sales professional to join our team.This is an exciting opportunity for an energetic and positive person who loves engaging with customers.As a customer service representative, you will thrive in a fast-paced environment and be committed to developing a loyal clientele base by...

  • Customer Service Representative

    6 days ago

    Melbourne, Victoria, Australia beBeeCustomer Full time $70,000 - $95,000

    Job Title: Customer Service RepresentativeWe are seeking a skilled and experienced Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service to internal and external customers.The ideal candidate will have strong communication and organizational skills, as well as the ability to work...

  • Customer Service Representative

    5 days ago

    Melbourne, Victoria, Australia beBeeSupport Full time $62,158 - $70,729

    Customer Service RepresentativeWe are seeking a skilled and experienced customer service representative to join our team.This full-time opportunity is based in Melbourne's CBD and requires you to work 38 hours per week, Monday to Saturday, between 8am and 8pm. You will be responding to incoming calls from customers with enquiries regarding their mobile phone...

  • Customer Service Representative

    2 days ago

    Melbourne, Victoria, Australia beBeeCustomerService Full time $39,408 - $61,913

    Join Our Team as a Customer Service RepresentativeWe are seeking an experienced and skilled Customer Service Representative to join our team. The ideal candidate will be highly motivated, with excellent communication skills and the ability to work effectively in a fast-paced environment.Key Responsibilities:Respond to customer inquiries via phone, email, or...

  • Customer Service Representative

    6 days ago

    Melbourne, Victoria, Australia beBeeCustomerService Full time $68,320

    Customer Service Representative We are seeking an experienced Customer Service Representative to join our team in a Contact Centre role. About the Role: As a key member of our Contact Centre team, you will be responsible for providing exceptional customer service to the public via phone and other communication channels. You will manage general enquires,...