Leading Technical Support Specialist

3 days ago

Sydney, New South Wales, Australia beBeeTechnical Full time $124,824 - $173,409

Unlock the power of Microsoft AI technology as a Technical Support Engineer

Job Overview:

Empower customers to achieve business success through innovative technical solutions.

This role involves owning, troubleshooting and resolving customer technical issues using cutting-edge tools and practices.

Responsibilities:
  • Investigate and resolve customer technical issues with precision and efficiency.
  • Collaborate with cross-functional teams to identify product defects and escalate them for resolution.
  • Contribute to Microsoft product improvements through process identification and escalation.
What You'll Get:

Enjoy industry-leading healthcare, educational resources, discounts on products and services, and more.

As a flexible role, you can work up to 100% from home while collaborating with teams and leveraging troubleshooting tools and practices.

Whether you're a seasoned professional or just starting out, this opportunity offers a chance to grow and develop your skills in a dynamic environment.

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