Front-Line Service Team Leader

7 days ago


Sydney, New South Wales, Australia beBeeCustomerService Full time $85,000 - $110,000

Located in a prime Sydney location, we offer an opportunity to lead a front-line service team. The ideal candidate will have experience in managing teams and delivering exceptional customer experiences.

Key Responsibilities:
  • Lead a dedicated team of professionals to provide world-class service to our guests
  • Efficiently handle guest inquiries and complaints
  • Create structured onboarding and training programs for new team members
  • Maximise occupancy levels and upsell the property while providing prompt and efficient service
Requirements:
  • A motivated individual with leadership aspirations
  • A creative problem solver with a proven track record of delivering results
  • The ability to multitask, work under pressure, and think critically to resolve issues
  • Experience in office management or a related field is highly desirable
  • A positive attitude and flexibility are essential
Delivering Exceptional Results:

We are seeking a dedicated professional who can drive business growth through excellent customer service and effective team leadership.

The successful candidate will be able to demonstrate their skills and experience in:

  • Team Management: Proven ability to lead and motivate a team to achieve exceptional results
  • Customer Service: Excellent communication and interpersonal skills to deliver outstanding customer experiences
  • Problem Solving: Ability to think critically and creatively to resolve complex issues
  • Business Acumen: Understanding of business principles and practices to drive revenue growth and profitability


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