Front-Line Service Professional

1 week ago


Sydney, New South Wales, Australia beBeeCustomerService Full time $60,000 - $80,000
Hotel Porter Role

We are seeking a confident and customer-focused Hotel Porter to join our team. As a key member of our front-line service staff, you will provide exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.

Key Responsibilities:
  • Provide warm and professional greetings to guests, addressing their requests and inquiries with warmth and efficiency.
  • Offer clear directions within the hotel and share valuable information about the surrounding areas to enhance our guests' experience.
  • Efficiently handle, store, and deliver luggage to guest rooms, ensuring seamless service.
  • Valet park and retrieve guests' vehicles with precision and care.
  • Maintain our parking facilities to the highest standards, ensuring they are immaculate and inviting.
Essential Requirements:
  • Excellent communication skills and a polished appearance that reflects industry standards.
  • A solid knowledge of the local area and upcoming events to assist guests effectively.
  • High energy, enthusiasm, and a positive attitude that enhances the guest experience.
  • A valid driver's license to facilitate vehicle handling.
  • Flexibility to work across a 24/7 roster, adapting to the needs of our guests.


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