Clinical Advisor

7 days ago

Melbourne, Victoria, Australia beBeeCareer Full time $90,000 - $120,000
Job Title: Clinical Advisor

We are seeking a skilled professional to join our team as a Clinical Advisor. This role is ideal for someone with strong knowledge of injury management practices and a passion for delivering exceptional customer outcomes.

The successful candidate will act as a subject matter expert, providing strategic guidance and clinical insight to support claims employees in designing and implementing effective return to work, return to life, and recovery strategies.

About the Role
  • This is a full-time position based in Melbourne with flexibility to work from home up to 3 days per week.
  • You will be part of a vibrant, collaborative innovative team culture that celebrates diversity and inclusion.
Your Responsibilities
  1. Support claims professionals in delivering exceptional customer outcomes through strategic guidance and clinical insight.
  2. Triage, review, and assess complex treatment and surgery requests in line with legislation, clinical framework, and worksafe policy.
  3. Advise on complex treatment plans and claims strategies, and resolve barriers to recovery.
  4. Collaborate proactively with treating health practitioners to oversee injury management, recovery, and rehabilitation.
  5. Drive professional development and continuous improvement initiatives across the claims teams.
  6. Review claim files, recommend risk mitigation strategies, and partner with leaders to meet performance business goals.
  7. Ensure optimal business performance and compliance through audits and proactive reviews.
About You
  • Allied health qualifications (e.g., Occupational Therapy, Physiotherapy, Nursing, Psychology, Social Work, Exercise Science) with a strategic mind and deep understanding of injury management.
  • Strong knowledge of clinical practice guidelines, relevant policies, and legislation.
  • Proven experience managing complex injuries, including mental health, serious physical trauma, and fatalities.
  • Experience in insurance or workers compensation would be highly desirable.
  • Mental Health First Aid certification advantageous.
What We Offer

We stand together as equals. As an equal opportunity employer, we celebrate diversity and inclusion, and offer a workplace where everyone feels valued.

  • A collaborative and innovative team culture.
  • Flexibility to work from home when fully trained.
  • A corporate wellbeing program with discounted health insurance and gym membership.
  • Access to discounts at over 350 retailers through our Rewards Hub program.
  • Entitlement to an annual tenure and performance-based recognition reward.
  • Comprehensive learning and development support.
  • Companywide events to celebrate success.
  • Quarterly Reward and Recognition Awards.
  • Up to 16 weeks paid parental leave, plus super.

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