Careers: Property Claims Expert

3 days ago


Adelaide, South Australia beBeeCustomer Full time $90,000 - $120,000

Below are the key responsibilities of a Customer Advisor:

  • Proactively manage a portfolio of property technical complaints, ensuring compliance with industry codes of practice.
  • Identify trends and key insights through technical complaints handling to drive improvement in customer and business outcomes.
  • Deliver training and coaching sessions for new and existing claims consultants.

The ideal candidate will have significant experience in claims assessment/management within a complex general insurance organization. They must possess tertiary qualifications in a relevant discipline and/or equivalent industry certifications.

A high level of knowledge and understanding of property claims products is also essential. Additionally, the candidate should be able to plan, prioritize, and manage competing priorities and demands, navigating complexity to provide pragmatic commercial solutions.

We offer a dynamic work environment where you can grow professionally and contribute to meaningful work that matters. Our team is dedicated to fostering an inclusive culture where everyone feels valued and empowered to succeed.

As a Customer Advisor, you will play a vital role in driving customer satisfaction and business outcomes. If you are passionate about delivering exceptional service and committed to continuous learning and development, we encourage you to apply for this exciting opportunity.

Key Skills:

  • Claims assessment and management
  • Property claims products
  • Training and coaching

Benefits:

  • Opportunities for career growth and development
  • Inclusive work environment
  • Competitive compensation and benefits package

About Us:

We are a leading insurance and asset management brand, proud of our diverse workforce and commitment to making a positive impact on the community.



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