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Senior Customer Experience Manager

3 weeks ago

Charters Towers, Australia beBeeRetailTeamLeader Full time $90,000 - $120,000

Job Title: Retail Team Leader Opportunity

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In this challenging and rewarding role, you will lead a team of professionals in delivering exceptional customer experiences across multiple stores. You will be responsible for guiding and mentoring your team members to ensure they are equipped with the skills and knowledge needed to excel in their roles.

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A key aspect of this role is ensuring that all cleaning and maintenance tasks are completed efficiently and effectively. This includes coordinating with store managers to ensure that all necessary supplies are available and that schedules are met.

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As a retail team leader, you will also be responsible for fostering positive relationships with internal and external stakeholders, including department managers and customers. You will need to have excellent communication and interpersonal skills to build trust and rapport with these groups.

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To be successful in this role, you will need to have experience in leadership and management, as well as a keen eye for detail and the ability to work under pressure. You should also be comfortable working in a fast-paced environment and be able to adapt to changing priorities.

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If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.

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Key Responsibilities:

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  • Create effective work schedules and rosters for your team.">
  • Manage the procurement of all necessary supplies for your stores.">
  • Evaluate team members based on key metrics and provide constructive feedback.">
  • Foster positive relationships with internal and external stakeholders.">
  • Ensure that all cleaning and maintenance tasks are completed efficiently and effectively.">
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Requirements:

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  • Leadership and management experience.">
  • Excellent communication and interpersonal skills.">
  • A keen eye for detail and the ability to work under pressure.">
  • Comfortable working in a fast-paced environment and adapting to changing priorities.">
  • Ability to build trust and rapport with internal and external stakeholders.">
  • Experience in a leadership capacity or aspects of leadership (desirable).">
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What We Offer:

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  • Competitive salary and benefits package.">
  • Opportunities for career growth and development.">
  • Collaborative and dynamic work environment.">
  • Flexible working hours and remote work options.">
  • Discounts on movie tickets, sporting events, and accommodation.">
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How to Apply:

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  • Submit your application online.">
  • Email us at sarah.vu@adecco.com.au.">
  • Call us at 0456 242 433 to organize a convenient time.">