Service Designer

4 weeks ago


Sydney, New South Wales, Australia ignite Full time
About the Opportunity

We are seeking a talented Service Designer to join our innovative team within the Ignite department. As a Service Designer, you will play a critical role in developing services that prioritize user needs and government objectives.

Key Responsibilities
  • Design end-to-end service journeys that align user, business, and technology needs.
  • Identify and prototype concepts to transform services based on user research and analysis.
  • Work within an agile approach to deliver designs and research.
  • Prototype transformative concepts that meet user needs.
Requirements
  • Extensive experience in service design for large-scale transformations, including strategic thinking.
  • Demonstrable experience in solving complex problems based on evidence, analysis, and investigation.
  • Strong track record working in agile and multi-disciplinary teams.
  • Human-Centered Design approach to service delivery.

About Ignite
We are a dynamic and collaborative team within the government department, passionate about designing services that have a real impact on users' lives. We thrive in a transformational environment and are committed to delivering effective digital capability.


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