Job Title: Customer Experience Specialist

1 week ago

Perth, Western Australia beBeeEmployment Full time $60,000 - $83,000

About this Role

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We are seeking an experienced professional to fill the position of Customer Experience Specialist. As a Customer Experience Specialist, you will be responsible for developing and implementing innovative solutions to enhance customer engagement and satisfaction.

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The ideal candidate will have a strong background in customer service, with excellent interpersonal skills and the ability to work effectively with diverse clients. You will also have strong analytical skills, with the ability to collect and analyze data to identify areas for improvement.

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In addition to your technical skills, you will possess excellent communication and problem-solving skills, with the ability to work collaboratively with colleagues and stakeholders to achieve shared goals.

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This is a fantastic opportunity for a motivated and results-driven individual to join our team and make a real impact on customer experience.

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About Us

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We are a leading provider of employment services, dedicated to helping individuals achieve their full potential. Our team is passionate about delivering exceptional customer service and making a positive difference in the lives of our clients.

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We offer a dynamic and supportive work environment, with opportunities for career growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

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What We Offer

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A competitive salary and benefits package, including:

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  • A salary negotiable commensurate with skills and experience">
  • A portion of the salary can be offered through tax-effective salary packaging">
  • A dynamic and supportive work environment">
  • Opportunities for career growth and development">
  • A generous leave policy">
  • Access to training and professional development opportunities">
  • A comprehensive employee assistance program">
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Requirements

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To be successful in this role, you will need:

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- A minimum Certificate IV in Employment Services or Career Development

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- A minimum of 12 months' experience in employment services

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- Strong analytical and problem-solving skills

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- Excellent communication and interpersonal skills

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- The ability to work effectively in a team environment

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- A current driver's licence

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Our values remain at the heart of everything we do, and we strive to conduct our business with care, integrity, respect, honesty, and service. If you share our values and are passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

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About Your Application

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Please submit your application, including your resume and a cover letter outlining your relevant experience and qualifications.

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