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Partner Success Manager

3 weeks ago

Brisbane, Queensland, Australia beBeeStrategic Full time $97,149 - $145,349
Job Description

As a strategic partner success manager, you will play a pivotal role in ensuring seamless onboarding, effortless escalation, and successful eero deployments for our enterprise partners.

Key to your success will be fostering strong relationships with eero teams, driving cross-functional collaboration, and delivering business outcomes that exceed expectations.

  • Set the standard for how we work with partners, interpret their needs, and prioritize workflows dedicated to partner development.
  • Acquire deep knowledge of customers' vision, products, and objectives. Anticipate partner needs and resolve pain points. Identify and execute on revenue maximizing opportunities for both the partner and eero.
  • Owning all facets of the partner success process for large, complex strategic accounts. Define and coordinate partners' program requirements, including project management of non-standard partner needs.
  • Steer eero to focus its partner-related efforts on work that will have the biggest positive impact for partners. Balance customer needs and competing business priorities, look for opportunities for efficiency, automate repetitive work, and design scalable workflows.
  • Be a strategic advisor to eero's partners. Earn partners' trust and influence their customer-facing technology strategy. Collaborate with cross-functional teams (e.g., Engineering, Product, Legal, Finance) to develop partner strategy and collaboration plans.
  • Create and utilize reporting and analytics, data modeling, and business case analysis to identify opportunities for partners and ensure their objectives achieved.
Required Skills and Qualifications

The ideal candidate will possess excellent communication and interpersonal skills, with the ability to build strong relationships with partners and internal stakeholders.

Strong analytical and problem-solving skills are essential, as well as the ability to think strategically and drive business outcomes.

A bachelor's degree in a relevant field is preferred, along with 5+ years of experience in a similar role.

Benefits

As a member of our team, you will enjoy a comprehensive benefits package, including medical, dental, and vision coverage.

Additionally, you will have access to ongoing training and development opportunities, as well as a competitive salary and bonus structure.

Others

We offer a dynamic and supportive work environment, with opportunities to collaborate with cross-functional teams and contribute to the growth and success of eero.