Contact Center Transformation Lead

Infosys Consulting is the worldwide management and IT consultancy unit of the Infosys Group (NYSE: INFY), a global advisor to leading companies for strategy, process engineering and technology-enabled transformation programs. We partner with clients to design and implement customized solutions to address their complex business challenges, and to help them in...

Contact Center Transformation DirectorWe are seeking a highly experienced and visionary leader to drive the transformation of our contact centers.The ideal candidate will have a deep understanding of contact center ecosystems and be able to develop and implement strategies that leverage AI and automation to improve efficiency and customer experience.Key...

Job Title: Contact Center Transformation LeadWe are seeking a highly skilled and experienced professional to lead our Contact Center Transformation initiatives.Key Responsibilities:Develop and execute comprehensive transformation strategies for contact centersLead cross-functional teams to design and implement innovative solutionsManage and optimize KPIs to...

Reimagine the Future of Customer EngagementAbout This RoleThis is an exciting opportunity to lead a team that will revolutionize the customer contact experience. As a Senior Transformation Lead, you will be responsible for driving end-to-end business outcomes under AIX practice and advancing strategic targets across revenue growth, operational efficiency,...

Transformation LeadThe ideal candidate will possess the ability to drive transformative change across our contact center operations.Key areas of focus include developing and executing strategies for process improvement, change management, and technology implementation.Additional responsibilities may include leading cross-functional teams, communicating...

Are you driven by innovation and looking to thrive in a fast-paced, growing environment? Join us at Calabrio and be part of our dynamic team Help us reshape the landscape of customer experience—where every interaction becomes an opportunity, and every insight drives meaningful change.Introducing Calabrio – the trailblazers in customer experience...

Are you driven by innovation and looking to thrive in a fast-paced, growing environment?Join us at Calabrio and be part of our dynamic teamHelp us reshape the landscape of customer experience—where every interaction becomes an opportunity, and every insight drives meaningful change.Introducing Calabrio – the trailblazers in customer experience...

Senior Contact Center Specialist Job OverviewThis is a challenging and rewarding opportunity to join our organization's operations team as a Senior Contact Center Specialist.Key Responsibilities:Providing technical support for Cloud Contact Center technologies, ensuring seamless operation and high service quality.A minimum of 5 years contact center...

Are you driven by innovation and looking to thrive in a fast-paced, growing environment?Join us at Calabrio and be part of our dynamic teamHelp us reshape the landscape of customer experience-where every interaction becomes an opportunity, and every insight drives meaningful change.Introducing Calabrio - the trailblazers in customer experience...

Are you driven by innovation and looking to thrive in a fast-paced, growing environment? Join us at Calabrio and be part of our dynamic team Help us reshape the landscape of customer experience—where every interaction becomes an opportunity, and every insight drives meaningful change.Introducing Calabrio – the trailblazers in customer experience...