Sales and Replenishment Specialist

2 days ago

Tumut Shire, Australia AKD Softwoods Full time
Vendor Replenishment Planner Role

AKD Softwoods is a leading forestry products company, committed to sustainable quality timber products. With operations across Queensland, NSW, and Victoria, we have a strong team of over 1,000 members who are passionate about our business.

We are seeking an astute and initiative-taking individual to join our sales team as a Vendor Replenishment Planner, servicing clients in the greater Sydney area. This role offers an outstanding opportunity for a sales professional to join an industry leader.

Success in this role will be underpinned by strong internal stakeholder management, supplier and customer relationships, and exceptional problem-solving skills. The role requires demonstrated experience in developing relationships with an existing customer base.

Key Responsibilities:
  • Daily face-to-face interactions with customers
  • Point of contact for in-store resolution of customer complaints and issues
  • Effective internal communications of market trends and customer's issues
  • Thorough understanding of customer's business and needs
  • Communicate important industry trends and operational changes to stakeholders
  • Maintain and expand relationships with existing clients, ensuring elevated levels of customer satisfaction
  • Monitor market trends, competitor activities, and industry developments to identify potential areas for growth
Requirements:
  • A passion for interacting with clients to understand their business needs and challenges
  • Strong business acumen
  • Exceptional customer service, presentation, and communication skills
  • Ability to work alone but also collaborate with colleagues
  • Be able to look at the client's business from their viewpoint, not just sell them what we do
  • Knowledge of the commercial construction industry is preferable
  • Excellent communication, negotiation, and leadership skills, coupled with computer literacy, particularly in Microsoft programs and ideally an ERP system

Remuneration will be commensurate with experience and organisational fit. The role includes a fully maintained company vehicle and workplace location flexibility. If you have commitment, energy, and are motivated to make a difference, please submit your resume and cover letter using the reference code 'VRP2024'.

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