Career Opportunities in Residential Services
1 week ago
The role of a Customer Service Representative is to provide exceptional customer service and support to residential clients. This involves responding to inquiries, resolving issues, and providing information on Veolia's services.
Key responsibilities include:
- Answering and managing incoming calls in the residential call centre
- Scheduling bin repairs in the ECHO system
- Preparing daily bin maintenance run sheets
- Entering data into the customer service report for responsible Council customers
Requirements for the position include:
- Minimum 6 months of experience in an administrative and customer service based role
- Proficient computer skills, particularly in Microsoft Excel and Google Sheets
- Ability to manage difficult customers and set service expectations
- Accuracy and attention to detail
Benefits of working with Veolia include:
- Flexible working hours
- A supportive team environment and opportunities for training
- Genuine career progression
- On-site parking
Veolia offers a range of benefits to its employees, including access to professional development opportunities, a employee assistance program, and corporate discounts. We are committed to creating a diverse and inclusive workplace that fosters innovation and excellence. If you are interested in this role and have the required skills and qualifications, we encourage you to apply.
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Residential Leadership Opportunity
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Residential Scheduling Opportunity
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Residential Cleaner Opportunity
4 days ago
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Residential Draftsperson Opportunity
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Residential Service Leader
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