Care Delivery Leader

22 hours ago


Sydney, New South Wales, Australia beBeeExcellence Full time $100,000 - $120,000
Drive Excellence in Care Delivery

We are committed to delivering exceptional home care to our clients every day of the year. To champion this mission, we seek a highly skilled leader who can empower frontline teams to provide seamless and reliable service experiences.

About the Role:

This leadership position is focused on instilling a culture of excellence, collaboration, and ownership within our Service Coordination and Workforce teams. The successful candidate will lead workforce planning and rostering strategies to ensure optimum utilisation and scheduling efficiency while prioritising client satisfaction.

Your Key Responsibilities:
  • Lead and empower your teams to deliver exceptional care experiences.
  • Develop and implement effective workforce planning strategies that meet operational needs and enhance client satisfaction.
  • Collaborate with Operations and Shared Services teams to drive quality care delivery and improve our service model.
  • Analyse data to inform decision-making, identify areas for improvement, and optimise workforce performance.
  • Foster a culture of inclusion, joy, and continuous development where every challenge has a solution.
What We Are Looking For:
  • A seasoned leader with experience in service delivery teams in healthcare, disability, or community care.
  • Strong knowledge of scheduling, workforce planning, and operational excellence principles.
  • A proven track record of developing high-performing, values-aligned teams.
  • Excellent communication, problem-solving, and change leadership skills.
  • Experience using rostering and workforce systems to drive efficiency and improvement.
Why Join Our Organisation?

Become part of a supportive, values-driven team where your work is valued and your growth is encouraged. Make a real difference in our community by delivering compassionate and person-centred care that truly matters.



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