Compliance Officer, International Student Compliance

3 weeks ago


Sydney, New South Wales, Australia UNSW Australia Full time

Job Summary

The Compliance Assistant, International Student Compliance plays a key role in the International Student Compliance Team, assisting with the management and contractual obligations of the Australia Awards Scholarship portfolio.

Main Responsibilities

  • Provide proactive administrative support across a range of activities to support the International Student Compliance Team in their management of the Australia Awards Scholarships.
  • Act as the first point of contact and respond to a range of internal queries from Australia Awards Scholarship recipients and determine relevant action, communicating clear, concise and appropriate advice or escalate as appropriate.
  • Assist with appropriate record keeping and data compliance.
  • Process new applications and update and maintain databases and other administrative systems.
  • Assist during the arrival and onboarding of commencing Australia Awards Scholarship recipients through the co-ordination of events and activities.
  • Monitor the academic progress of all Australia Awards Scholarship recipients.

Requirements

  • Previous administrative and customer service experience, ideally in a higher education environment.
  • Demonstrated ability to maintain a constantly high attention to detail in a busy fast-paced environment.
  • Intermediate level in Excel for data entry, manipulation and reporting.
  • Demonstrated oral and written communication skills.
  • Demonstrated time management and organisational skills.
  • Understanding and knowledge of the ESOS Act (2000) and National Code 2018 is an advantage.
  • Competency with all Office 365 applications.

Benefits and Culture

  • Access to up to 17% Superannuation contributions and additional leave loading payments.
  • Additional 3 days of leave over the End of the Year period.
  • Discounts and entitlements (retail, education, fitness).


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