
Phone-Based Sales Professional
3 days ago
This is a sales-driven position within a high-performing team that serves as the first point of contact for new customers.
The role is autonomous, yet being a team player is essential, as you will collaborate closely to prioritize workloads. While the role is target and sales-driven, its core focus is to nurture and guide prospective customers and their families to our suite of in-home care services.
As a phone-based sales professional, you'll bring empathy and a customer-centric approach, building trust with future customers and their families. By carefully presenting information, you'll help them navigate the Aged Care journey with confidence.
Key Responsibilities:- Building and managing customer relationships to achieve outcomes, loyalty, and business results.
- Identifying solutions for customers and negotiating effectively, using sales and marketing techniques.
You'll also be responsible for positively influencing and collaborating with internal teams to ensure positive outcomes and customer satisfaction.
What We're Looking For:- Experience in a Business-to-Consumer sales or customer service role via telephone.
- Highly sales-oriented and results-driven with the ability to meet targets.
- Strong communication skills, with the maturity and patience to work with vulnerable people over the phone.
- Ability to convey complex information in an easy-to-understand way for customers and their families.
- Excellent written skills with attention to detail for maintaining accurate customer records.
Additional responsibilities include prioritizing workloads, collaborating closely with internal teams, and ensuring positive outcomes and customer satisfaction.
Benefits:Full-time, permanent position with flexibility to work from home. Attendance at our office is required on a regular basis. You will need to be based in Sydney.
A chance to work with a diverse workforce, promoting authenticity, respect, and celebration of individuals' backgrounds and abilities.
Opportunities for career growth and development through training and education programs.
Requirements:A genuine passion for helping the elderly and their families. Strong computer literacy and/or CRM management skills preferred, but not essential.
A current understanding of Home Care Packages advantageous, but full training will be provided.
What's On Offer:Join us and take your sales career to the next level in this challenging and rewarding opportunity.
Help make a difference in the lives of others and join our team today.
Seniority Level: Entry Level
Employment Type: Full-Time
Job Function: Sales and Business Development
Industries: Hospitals and Healthcare
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