High-End Customer Experience Specialist

5 days ago

Sydney, New South Wales, Australia beBeeConcierge Full time $60,000 - $80,000

Embark on a high-end career journey at a prestige and luxury automotive retail group. As a professional Concierge, you will experience the thrill of working in a 5-star environment without the shift work.

About the Role

The ideal candidate will possess a proven track record of delivering exceptional customer service in top-end retail or hospitality settings. This may include experience in 5-star hotels, where guests are treated to a high level of luxury and discretion.

Key Responsibilities
  • Provide world-class service to VIP and Executive-Level guests, handling their requests with professionalism and courtesy.
  • Work autonomously, motivated by a strong desire to deliver outstanding results and meet deadlines.
  • Anticipate client needs with discretion and confidentiality, ensuring seamless interactions.
  • Maintain impeccable presentation and grooming standards, reflecting positively on the brand.
  • Develop and maintain relationships with customers, showcasing passion for the Volkswagen brand while focusing on dealership operations.

As a team player, you will contribute to achieving great customer service by collaborating with colleagues and using initiative to drive business success.

This role presents an opportunity to add value to the brand by providing efficient & friendly service, creating a welcoming environment for customers and staff alike.

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