Software Technical Support Professional

2 days ago

Adelaide, South Australia beBeeSupport Full time $70,000 - $120,000

At DXC Technology, we are seeking a motivated and analytical Application Support Engineer to join our team. In this role, you will be providing specialist application support across a mix of established COTS and bespoke applications within a secure environment.

Key Responsibilities

• Provide application support for COTS and bespoke applications

• Troubleshoot and resolve complex technical issues

• Deployment of vendor supplied updates and packages

• Receive, review, triage and resolve incidents and problems using ITSM processes and tools

• Collaborate and manage internal teams as required

• Liaise with external vendors and clients for application-specific incident and problem resolution, including appropriate escalation where required

• Establish and maintain clear documentation

• Constantly looking for better and more efficient methods to provide support

Technical Requirements

• Demonstrated experience with Object Oriented Programming

• Familiarity with PowerShell scripting and desire to learn

• Understanding of application servers, particularly WebLogic and IIS

• Experience with Microsoft technology stack (Windows Server 2016 and later)

• Familiarity with Linux/Unix and command-line tools

• Familiarity with VM/Cloud tools

Essential Requirements

• Must be an Australian Citizen

• Must hold or be eligible to obtain and maintain an NV2 security clearance

• Must be able to obtain a Defence Common Access Card

DXC Technology is committed to fostering an inclusive environment where everyone can thrive. We believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances.

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