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Third Party Management Specialist
3 weeks ago
This role supports the organization in ensuring compliance and managing risk appetite related to onboarding and ongoing management of third parties.
- This includes due diligence and ongoing monitoring of third parties to ensure compliance with local and global obligations around procurement, third party management, business continuity, AML and sales and distribution across the business target customer segments.
- Oversight, monitoring and governance of contractual requirements, service levels and value generated by third parties.
Main Responsibilities:
- Support business teams in selection, procurement and onboarding of new suppliers and distribution partners while complying with procurement policies and processes.
- Planning and executing the annual calendar of third-party management activities, including updates to contracts, risk assessments, due diligence activities and governance activities.
- Act as liaison between third parties and business service owners to ensure awareness and communication of changes, updates and relevant planning activities.
- Coordinate, participate in and implement updates or activities required as part of regulatory, policy or business change for the organization.
- Design and conduct contract audits and supplier controls, overseeing performance where appropriate against Service Level Agreements (SLAs) to drive business value.
- Act as key contact point for business continuity activities across the organization, working with experts in Business Continuity Management and Technology Risk teams to ensure resilient business services across third/fourth parties.
- Reporting, analysis and insights on supplier and distribution party usage, value and compliance – including liaising to manage any events, issues, complaints or related risk activities.
- Maintenance of documentation, contracts and evidence associated with third-party management to support audits and control testing activities.
Requirements:
- 5-10 years' experience in a banking or financial services role or related industry.
- Experience working in an agile environment, with a good understanding of third-party risk, procurement and business continuity processes.
- Understanding of regulatory & compliance regimes relevant to third-party suppliers and distribution partners in Financial Services.
- Sound understanding of operational risk processes – including risk assessment, issue and event management, control testing.
- Natural curiosity and strong problem-solving skills to delve into identifying root causes and finding solutions to address process and control deficiencies, prevent customer impact, and remediate where needed.
- Data fluency, attention to detail and a passion for deriving insight from data and supporting management decisions through reporting and insights.
- Strong relationship building and influencing skills, able to liaise with a diverse group of stakeholders.
- Initiative and drive to identify potential problems and motivate peers to collaborate to deliver better customer outcomes.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and inclusive work environment.
About Us:
We are a leading financial institution committed to making life simpler and more rewarding for our customers, team members and the communities we serve.
Our culture is built on the values of innovation, collaboration, and customer focus. We believe in creating a workplace that is fun, inclusive, and supportive, giving you the freedom to be yourself and do your best work.
