Senior Technical Services Specialist

1 week ago

Brisbane, Queensland, Australia beBeeFieldServicesEngineer Full time $60,000 - $80,000

Job Overview:

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  • This role is responsible for providing technical support to customers in the field, ensuring their printer fleets are running smoothly.
  • You will work closely with our team to identify and resolve customer issues, and provide training and development opportunities to help you grow in your career.
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Key Responsibilities:

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  • Provide pre- and post-sales customer service and support to Canon's business imaging customers.
  • Maintain customer relationships by building trust and rapport through excellent communication skills.
  • Work collaboratively with other teams to achieve individual and branch targets.
  • Stay up-to-date with current technologies and training, including technical and workplace compliance.
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Requirements:

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  • A valid Driver Licence is a key requirement for this role.
  • Possess experience as a printer or photocopier technician with exposure to repairing both hardware and software issues in the field.
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Benefits:

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  • Flexible working arrangements.
  • Training and development opportunities.
  • Wellbeing benefits, including discounted health insurance and flu vaccines.
  • Performance recognition, including quarterly and annual awards programs.

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