Customer Experience Director

2 weeks ago

Western Australia beBeeLeadership Full time $72,000 - $92,000

About us

We're a dynamic team that's passionate about delivering amazing customer experiences. Our store is the heart of our community, and as a Retail Department Leader, you'll play a key role in leading from the front, inspiring your team to go above and beyond.

About the role

Join our exciting new store opening in Ellenbrook and be part of a fantastic opportunity to grow with us. We're looking for outstanding customer service superstars with experience leading teams in a hands-on retail role.

  • Satisfy every customer with exceptional service, ensuring their journey is everything it should be.
  • Motivate and lead your team, helping them reach for the stars to achieve sales targets and KPIs.
  • Develop and train your team to become retail rockstars, always enhancing their skills and performance.
  • Master inventory management, ensuring stock levels are maintained and customers have everything they need.
  • Craft a visually stunning shopping experience that's safe and enjoyable for all.
  • Collaborate with fellow leaders and departments to drive overall store success.
About you
  • A proven track record in retail leadership, with a passion for delivering exceptional customer experiences.
  • Exceptional communication skills to connect with your team and customers alike.
  • You're a natural leader, building a team of retail rockstars who can tackle any challenge.
  • Thriving in fast-paced environments and juggling shifting priorities with ease.
Our culture

If you're searching for an organisation that values its people, where you can thrive in a culture of teamwork and collaboration, then join us. We celebrate our teams' uniqueness by offering genuine benefits:

  • We provide flexibility to suit your individual needs.
  • Enjoy discounts across Officeworks and other leading brands.
  • Access to exclusive perks and discounts through our employee assistance program.
  • We support growing families with our policy and benefits.
  • We prioritise safety, mental health, and wellbeing, offering access to ongoing programs.
  • Take advantage of learning and development opportunities to grow your career.
  • Explore opportunities across the broader group.

We operate best when our team represents the communities we serve. We commit to providing a safe and supportive work environment for our team, encouraging applications from diverse candidates.

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