Senior HR Operations Manager

10 hours ago


Geelong, Victoria, Australia beBeeHumanResourcesSpecialist Full time $100,000 - $120,000
Job Overview

The ideal candidate will be responsible for leading and strengthening our HR operations, ensuring the accurate application of rates and workplace laws.

Key Responsibilities:
  • Recruitment & Workforce Planning
    • Oversee end-to-end recruitment processes, including job design, advertising, interviewing, and onboarding.
    • Develop workforce plans to meet current and future staffing needs.
    • Manage employee contracts, position descriptions, and role classifications in line with legislation and Awards/Agreements.
  • Employee Relations & Engagement
    • Act as the first point of contact for HR enquiries, providing advice on HR policies and procedures.
    • Build and maintain positive employee relations, resolving workplace issues effectively.
    • Drive initiatives to strengthen employee engagement, retention, and satisfaction.
  • Performance & Development
    • Implement and oversee performance management frameworks.
    • Support managers in setting goals, coaching staff, and managing underperformance.
    • Develop training and professional development programs to build workforce capability.
  • Workplace Health, Safety & Wellbeing
    • Ensure compliance with WHS legislation and internal policies.
    • Promote employee wellbeing initiatives and support safe work practices.
    • Oversee return-to-work and injury management processes.
  • Compliance & HR Policy
    • Ensure compliance with the Fair Work Act 2009, National Employment Standards, and relevant Awards/Enterprise Agreements.
    • Maintain HR policies, procedures, and employee records.
    • Advise management on changes in workplace legislation, industrial relations, and best practices.
  • HR Strategy & Leadership
    • Contribute to business strategy through workforce planning and HR initiatives.
    • Provide coaching and support to managers on people management.
    • Drive diversity, equity, and inclusion initiatives.
Qualifications & Experience:
  • A degree in Human Resources, Business, or a related field (or equivalent experience).
  • At least four years of HR experience, with at least two years in a leadership or advisory capacity.
  • Strong knowledge of Australian employment law, industrial relations, and HR best practices.
  • Experience in developing HR policies, procedures, and workforce strategies.
Skills & Competencies:
  • Excellent communication skills with the ability to build trust and credibility.
  • Strong problem-solving and conflict resolution abilities.
  • High level of organisational skills with attention to detail.
  • Proven ability to balance strategic and operational HR functions.
  • Proficiency in HRIS systems and Microsoft Office Suite.
Performance Indicators:
  • Recruitment timelines and quality of hires.
  • Employee engagement and retention levels.
  • Compliance with WHS and workplace relations legislation.
  • Timely resolution of employee relations matters.
  • Delivery of HR initiatives aligned with business strategy.
Other Requirements:
  • Australian citizenship or the right to work in Australia.
  • National Police Check.
  • Commitment to confidentiality and ethical HR practices.


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