
Senior HR Operations Manager
10 hours ago
The ideal candidate will be responsible for leading and strengthening our HR operations, ensuring the accurate application of rates and workplace laws.
Key Responsibilities:- Recruitment & Workforce Planning
- Oversee end-to-end recruitment processes, including job design, advertising, interviewing, and onboarding.
- Develop workforce plans to meet current and future staffing needs.
- Manage employee contracts, position descriptions, and role classifications in line with legislation and Awards/Agreements.
- Employee Relations & Engagement
- Act as the first point of contact for HR enquiries, providing advice on HR policies and procedures.
- Build and maintain positive employee relations, resolving workplace issues effectively.
- Drive initiatives to strengthen employee engagement, retention, and satisfaction.
- Performance & Development
- Implement and oversee performance management frameworks.
- Support managers in setting goals, coaching staff, and managing underperformance.
- Develop training and professional development programs to build workforce capability.
- Workplace Health, Safety & Wellbeing
- Ensure compliance with WHS legislation and internal policies.
- Promote employee wellbeing initiatives and support safe work practices.
- Oversee return-to-work and injury management processes.
- Compliance & HR Policy
- Ensure compliance with the Fair Work Act 2009, National Employment Standards, and relevant Awards/Enterprise Agreements.
- Maintain HR policies, procedures, and employee records.
- Advise management on changes in workplace legislation, industrial relations, and best practices.
- HR Strategy & Leadership
- Contribute to business strategy through workforce planning and HR initiatives.
- Provide coaching and support to managers on people management.
- Drive diversity, equity, and inclusion initiatives.
- A degree in Human Resources, Business, or a related field (or equivalent experience).
- At least four years of HR experience, with at least two years in a leadership or advisory capacity.
- Strong knowledge of Australian employment law, industrial relations, and HR best practices.
- Experience in developing HR policies, procedures, and workforce strategies.
- Excellent communication skills with the ability to build trust and credibility.
- Strong problem-solving and conflict resolution abilities.
- High level of organisational skills with attention to detail.
- Proven ability to balance strategic and operational HR functions.
- Proficiency in HRIS systems and Microsoft Office Suite.
- Recruitment timelines and quality of hires.
- Employee engagement and retention levels.
- Compliance with WHS and workplace relations legislation.
- Timely resolution of employee relations matters.
- Delivery of HR initiatives aligned with business strategy.
- Australian citizenship or the right to work in Australia.
- National Police Check.
- Commitment to confidentiality and ethical HR practices.
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