Senior Coordinator, People Operations

Apply now Job no: 575866
Work type: Full-time
Location: Flexible
Categories: Human / People Services

• Based at either our Melbourne Burwood or Geelong Waterfront Campus, hybrid work available
• Full-time and continuing

Why work with us?

Deakin is a Victorian university with a global impact. We are agile and innovative, and committed to making a positive impact through our excellence in education and research and the contributions we make to the wider community. As one of Australia's largest universities, Deakin has strong global linkages, world-class research and an education portfolio that blends the best of campus and digital delivery into a highly supportive and personalised student experience. We're proud to be a progressive and open-minded university, delivering the highest student satisfaction in Victoria and consistently ranked in the top 1% of the world's universities.

At Deakin, you will enjoy a range of benefits, including various leave options such as generous parental leave and the ability to purchase additional leave; flexible working arrangementsto help manage your work-life balance; ongoing learning and development opportunities to advance your career; an inclusive, supportive culture and environment to work in, both online and on campus.

About the role

The Senior Coordinator, People Operations is responsible for leading and guiding the Coordinators and Senior Advisers in the People Operations team to deliver exceptional and accurate support and advice throughout the employment lifecycle. This role focuses on both leading key projects to enhance the employee experience as well as ensuring the day-to-day effective and efficient delivery of people operations services.

People Operations is part of our exceptional People Services department - the operational hub of the People function. Made up of three specialist teams (People Operations, Recruitment Services and Payroll), People Services acts as the first point of contact for HR support across Deakin. People Services delivers a range of essential services including handling general HR enquiries, managing payroll and coordinating end-to-end recruitment. As part of the wider Customer Experience division, People Services works closely with People and Culture to provide a high-quality, customer-centric service that is dependable and professional. Together, these qualities help us create a positive experience for our people.

As the Senior Coordinator, People Operations you will:

• Lead with values, ethics and emotional intelligence to grow team resilience, inclusion and performance and sets clear standards of expected behaviour and celebrate and reward outstanding performance.
• Lead the team by providing direction and oversight to ensure high-quality support and advice on all employment lifecycle matters.
• Oversee the accuracy and effectiveness of data input into the HR management system, implementing quality improvement initiatives and conducting regular reviews and audits.
• Enhance the efficiency and effectiveness of people operations through the delivery of a targeted projects that ensure compliance and an improved experience for our staff.
• Develop, maintain and use a variety of systems, processes, diverse range of people and sources to gather information and gain deeper understanding and make critical strategic decisions.
• Establish systems and procedures to monitor, guide and track progress and strive for excellence and continually evaluate progress and effectively overcomes barriers to achieve outcomes.

To be successful, you'll have:

• Postgraduate qualifications or progress towards postgraduate qualifications and extensive relevant experience; or
• Extensive experience and management expertise; or
• An equivalent combination of relevant experience and/or education/training.
• Experience in leading and managing a team, including setting clear objectives, providing direction, and ensuring high performance.
• Experience in people operations, including managing employment lifecycle processes and providing HR advice.
• Experience in leading and executing projects related to employee experience, or HR initiatives.

For a copy of the position description, please see below:

Please submit your updated resume and a short cover letter outlining your skills and experience aligning to this role.

For a confidential discussion regarding this role, please contact Fadzai Sanjeev - Senior Manager, People Operations via f.sanjeev@deakin.edu.au

Applications for this position close on Sunday, 17 August 2025

Are You Ready?

Deakin is a Victorian university with a global impact. We are an agile, dynamic, and innovative university committed to making a positive impact through our excellence in education, research and innovation and the contributions we make to the wider community.

We understand that our reputation has been built on the dedication and expertise of our staff and we offer a dynamic and diverse working environment with opportunities to grow and develop careers. We believe that a progressive, thriving culture will ensure that people choose to come, and stay at Deakin and contribute to our ongoing success.

We value diversity and aim to build an inclusive environment that champions, embraces and respects differences. We support and encourage applications from Aboriginal and Torres Strait Islander people, and people of all abilities, cultures, sexual orientation, and genders.

Advertised: 08 Aug 2025 AUS Eastern Standard Time
Applications close: 17 Aug 2025 AUS Eastern Standard Time

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Play a key role in delivering an exceptional customer experience across all employment lifecycle activities as a Senior Coordinator, People Operations

Play a key role in delivering an exceptional customer experience across all employment lifecycle activities as a Senior Coordinator, People Operations