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Channel Account Manager

2 months ago

Sydney, New South Wales, Australia Zoom Full time
About the Role

We are seeking a talented Channel Account Manager with deep specialized experience in Customer Experience (CX) to join our dynamic team at Zoom.

Key Responsibilities
  • Identify, recruit, onboard, and nurture CX specialized partners throughout Australia and New Zealand.
  • Execute effective partner plans designed to deliver mindshare with partner sales & pre-sales and growth of SaaS revenue.
  • Communicate regularly and effectively with Channel Leadership & Operations.
Requirements
  • 5+ years CX / Cloud (CCaa S) Channel creation experience.
  • Experience in Channel Management - with Customer Experience technologies.
  • Deep Contact Center software industry product knowledge.
  • Proven success in recruiting, enabling and managing national and global partners and service providers.
What We Offer

As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.

About Us

Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.