Client Service Coordinator
23 hours ago
As a Coordinator of Client Services, you will play a crucial role in ensuring the efficient allocation of services to community support workers for clients living with neurological conditions.
You will coordinate and collaborate with team leaders to match clients with support workers based on skill set, availability and location, minimising travel time and maximising service quality.
This is an exciting opportunity to make a real difference in the lives of Western Australians.
Key Responsibilities- Review daily schedules and match clients with the right support worker based on skill set, availability and location.
- Collaborate with team leaders to optimise schedules and minimise travel time.
- Manage scheduling exemptions and respond to last-minute changes to maintain continuity of care.
- Support staff with full and efficiently planned schedules.
- Demonstrated experience with scheduling and shift allocation.
- Effective communication and relationship-building skills.
- Proficiency in MS Office Suite and CRM software.
- Strong administrative skills and attention to detail.
- Certificate IV in Disability/Aged Care or equivalent qualifications.
- Previous experience in disability/aged care sector.
We exist to make a real and lasting difference to the lives of Western Australians. Our team contributes to allied health services, accommodation, Service Centres, and neuro research across the state and beyond.
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