Coordinating Excellence in Healthcare

1 week ago

Sydney, New South Wales, Australia beBeeQuality Full time $85,000 - $110,000

About Us

We are seeking a Quality Coordinator to join our team.

This role is responsible for leading the planning and coordination of the Quality Improvement Program at our home.

The successful candidate will have strong clinical knowledge, excellent communication skills and a 'Can Do' attitude with a customer service focus.

Key Responsibilities

  • Maintain a quality system that is compliant with Aged Care Standards
  • Implement and maintain quality systems in the home
  • Coordinate all matters relating to Aged Care Quality Standards and Accreditation
  • Identify trends and process variations as part of establishing a continuous improvement monitoring system
  • Design, organise and facilitate business analysis and change activity with staff at all levels
  • Document and monitor business processes, business rules, metrics and standard operating procedures as a result of improvement initiatives
  • Keep up to date with current industry trends regards quality matters to ensure our approach is contemporary
  • Support delivery of education
  • Engage with all residents, employees and stakeholders and demonstrate a commitment to improving care and services
  • Lead the complaints management function on behalf of the GM assuming an advocacy role as required in issues relating to stakeholders.

About You

To be successful in this role, you will need:

  • A Registered Nurse with relevant registration and experience, or equivalent Health Care qualifications or appropriate Aged Care/business experience (not less than 3 years)
  • Experience in aged care and accreditation, and preferably other quality management systems
  • A solution driven individual by nature with a constant focus on continuous improvement
  • Passionate about Quality and committed to continuous improvement
  • Strong computer literacy and systems knowledge
  • Well-developed clinical knowledge
  • A 'Can Do' Attitude with a Customer Service Focus
  • Excellent communication skills both written and verbal
  • A valid working visa
  • A current Police Check (or willingness to obtain)
  • A current Influenza and COVID-19 vaccination including booster

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