Senior Infrastructure Developer

14 hours ago

Canberra, ACT, Australia beBeeTechnical Full time $80,000 - $100,000
Job Opportunity

We are seeking an experienced Technical Services Engineer to maintain and develop our clients' on-premises infrastructure and applications.

About the Role
  • Maintain, monitor, and alert services within the on-premise infrastructure and provide technical guidance during new technologies initiatives.
  • Work within a team as an established systems/product/security specialist to support end-users.
  • Follow established processes, releasing to the change control process verified, validated, and documented enhancements to eliminate problems and proactively develop the service.
  • Recognize opportunities to improve performance against Service Level. Act as a point of escalation for other team members to resolve service delivery issues.
  • Works within the team or under guidance from the project manager with implementation of technical designs to meet service delivery requirements within own area of responsibility.
  • Take ownership in obtaining the information, evidence, and data required to diagnose and resolve more complex problems (new and known), Escalates or gains support where appropriate.
Required Skills and Qualifications
  • Strong knowledge and experience in Windows Server environments, including installation, configuration, maintenance, and troubleshooting of Windows Server Operating systems.
  • Experience in Active Directory, Group Policy, DHCP, DNS, Windows Update Services, and TCP/IP.
  • Experience in virtualisation technologies, dependencies, and corresponding management tools such as Hyper-V, Switch Embedded Teaming, Failover Cluster Manager, and SC-VMM.
  • Experience in load balancing technologies such as Kemp.
  • Experience in Storage Management such as SAN/NAS and RAID configurations.
  • Experience of Backup and disaster recovery methodologies using tools such as NetBackup.
  • Hold a level of working knowledge for PowerShell to automate administrative tasks and processes.
  • Hold an understanding of hardware management including Installation, configuration, and maintenance of physical servers, server racks, cabling, and local power management.
  • Experience in Defence or Government highly desirable.
  • AGSVA Security Clearance essential.
Essential Soft Skills
  • Problem Solving Analytical and troubleshooting skills to diagnose and resolve complex technical issues.
  • Communication Strong verbal and written communication skills.
  • Collaboration Strong interpersonal skills for working effectively within a local and geographically dispersed team.
  • Time Management Ability to trigger and manage concurrent incidents and problem records.
  • Adaptable and dynamic Ability to demonstrate a level of adaptability in supporting a forever changing ICT landscape based on customer requirements.

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