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Support Services Officer
2 months ago
At Echo Entertainment Group, we strive to create a safe and enjoyable experience for our guests. As a Support Services Officer, you will play a crucial role in implementing safer gambling initiatives and providing empathetic support to guests experiencing challenges related to gambling.
Key Responsibilities:
- Provide proactive support to guests to promote responsible gaming practices
- Collaborate with internal teams to enhance safety measures and awareness
- Develop and maintain relationships with guests to understand their needs and concerns
Requirements:
- Experience in guest relations, responsible gaming, or a related field
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing situations
We offer a range of benefits, including:
- Complimentary meal on site every day
- Discounted parking available in the city
- 30% Discounts across award-winning restaurants and accommodation
- Career development, training, and courses via The Star Academy
At Echo Entertainment Group, we value diversity, teamwork, and being your best self. We welcome applications from all cultures, ages, religions, genders, and people with disabilities. We offer a range of flexible working options to find a balance between work and life that's right for you and your unique well-being needs.
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