Compliance and Risk Officer

6 days ago

Brisbane, Queensland, Australia Family Centered Support Services Full time

About the Role

We are seeking a highly skilled and experienced Compliance and Risk Officer to join our team at Family Centered Support Services. As a key member of our organization, you will play a critical role in ensuring the highest standards of quality and compliance across our services.

Key Responsibilities

  • Conduct regular audits and assessments to identify compliance risks and develop strategies to mitigate them
  • Investigate departmental compliance issues and develop corrective action plans
  • Develop, implement, and monitor compliance programs and policies
  • Ensure adherence to industry regulations, laws, and standards
  • Audit compliance in line with the Pillars of the FCSS Practice Framework

Licensing and Accreditation

  • Ensure organization is abiding by Human Services Quality Standards within the Human Services Quality Framework
  • Ensure licensing and organization standards are met, through auditing against policies and procedures
  • Maintain relationships with Investments and Partnerships, Contracts Officers for monitoring, compliance, non-conformities, and actions to improve quality of service

Policy Development and Deployment

  • Identify and address local policy issues/gaps and recommendations for improvement
  • Draft and rollout organisational policies and procedures
  • Ensure that all policies are up to date with current laws and regulations

Workplace Health and Safety

  • Contribute a Safety Culture by keeping environmental, psychological and social safety a priority
  • Review systems compliance with WHS legislation
  • Proactively manage, mitigate and report risks and risk mitigation actions in the Hazard and Risk ID report

Continuous Improvement

  • Stay abreast of new and changing regulations, ensuring the organisation adapts as needed
  • Promote continuous improvement in compliance processes and systems
  • Complete tasks as delegated through the continuous improvement register

Requirements

  • Diploma in Human Services, Social Work, or equivalent experience
  • Previous auditing experience
  • Demonstrated ability to communicate and provide reporting
  • Minimum 12 months' experience in a related role
  • Minimum 12 months' experience in the same industry highly valued (residential care and child protection)
  • Demonstrated high levels of cultural awareness, cross-cultural experience, an understanding of remote communities or a willingness to learn and a good understanding of the Department of Child Safety, Seniors and Disability Services (Qld)
  • High level confidence with learning computer-based systems and programs, including Microsoft Office, Internet Explorer and some Excel skills
  • Ability to adapt as the company grows and changes. High level interpersonal skills (approachable, diplomatic, sensitive, articulate, non judgemental)
  • High level written and verbal communication skills
  • Team player and high value placed on relationships while also able to work autonomously
  • Analytical skills and sound judgement
  • Willingness to learn, creative thinking and problem solving
  • Willingness to undergo Departmental screening processes
  • Ability to complete additional training
  • Compliance with Working with Children Card requirements
  • Current Open Driver's License.

Desired Requirements

  • Professional approach
  • Ability to work under pressure
  • Organisational and time management skills
  • Excellent attention to detail
  • Analytical thinking
  • Initiative
  • Tenacity
  • Strategic thinking
  • Positive approach to change

How to Apply

To apply for this role, please click on the 'Apply' button and follow the steps. For further information regarding the role advertised or other employment opportunities, please contact our HR Team at hr@familycentered.com.au

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