Software Performance Architect
5 days ago
We're looking for an exceptional Senior Engineering Lead to drive product performance improvements.
This role involves leading architectural efforts around code bundling and delivery, evaluating and evolving our systems to support scale, reduce bottlenecks, and enable engineering velocity.
You'll be responsible for developing tooling and systems that empower engineers with visibility into performance regressions before they reach production – through automated detection and validation workflows.
Collaborating across multiple teams to lead technically complex, large-scale, ambiguous initiatives – bringing high-level expertise, context sharing, and strategic clarity to drive scalable solutions.
Shaping the future of our web platform, blending product impact with infrastructure evolution to support millions of users while enabling sustainable engineering growth.
Key Responsibilities- Driving product performance improvements
- Leading architectural efforts
- Collaborating across multiple teams
- Deep experience with core web technologies (HTML, CSS, JavaScript, TypeScript, React, MobX or similar) and backend stacks (Node.js, Java), with a track record of delivering high-quality solutions across the stack.
- A strong grasp of build systems and performance tooling – from bundling and minification to web vitals – and the ability to architect for scale and speed.
- A history of leading end-to-end technical initiatives, influencing not just how features are built, but what gets built and why.
- Proven ability to drive clarity in high-ambiguity spaces, tackling complex or undefined technical problems and aligning multiple teams toward a shared direction.
- Experience operating in large-scale environments – managing cross-functional collaboration, influencing technical roadmaps, and aligning with stakeholders across the org.
- A habit of initiating and scaling cross-team efforts, especially in hybrid product-platform spaces where coordination and strategic thinking are critical.
- A mindset that balances long-term architectural thinking with hands-on execution, including mentoring others through design reviews, spikes, and implementation guidance.
- Practical experience creating and advocating for performance observability systems, embedding performance goals into the developer workflow.
- The ability to translate performance metrics into real user impact – not just what the numbers say, but what they mean for experience and product outcomes.
- A drive to contribute to company-wide goals, particularly in spaces with broad customer impact – such as improving the help experience for millions of users.
- Deep understanding of software development principles, patterns, and practices.
- Expertise in modern web application architecture, design patterns, and scalability considerations.
- Ability to communicate complex technical ideas to both technical and non-technical audiences.
- Strong leadership skills, with a proven track record of motivating and guiding teams to achieve shared objectives.
- Experience working with cross-functional teams, including product management, UX design, and other engineering disciplines.
- Knowledge of Agile development methodologies and ability to adapt to changing requirements.
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