
Operational Support Assistant
10 hours ago
Job Title: Operational Support Assistant
We are seeking an organized and detail-oriented individual to support our operations team.
Main Responsibilities:
Provide high-level administrative support, including preparing and verifying cargo handling charges for customers.
Reconcile electricity invoices and generate service charges for customers.
Liaise with customers regarding invoice details.
Produce reports detailing customer charges and associated costs.
Key Performance Indicators (KPIs):
Analyze key performance data and operational metrics to optimize business processes.
Verify applicable charges according to established business procedures.
Track and report casual and contractor working hours.
Requirements:
Experience in administrative and customer service roles.
Strong understanding of financial information and invoicing systems.
Proficiency in PC and spreadsheet applications, including Microsoft Excel.
The ideal candidate will possess excellent communication skills, strong attention to detail, and analytical skills. This is a fantastic opportunity to contribute to a dynamic operational environment supporting key logistics and port services.
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